Microsoft Retail Management System Store Operations

New marketing opportunities flash by every day. Today's customers want more SKUs, personalized service and connected convenience. Perennial chores of inventory management, purchasing and pricing must be streamlined to find time for new tasks. Data exchange with customers, suppliers and other systems must work first time, every time, anytime.

Microsoft Retail Management System Store Operations is recognized worldwide as a software solution that handles every POS and management challenge. It expedites checkouts and every back-office task, shows you new ways to market, promote and sell, scales up smoothly for expansion and e-commerce, and cuts your POS system and operating costs.

See, manage, price and control inventories across multiple locations. Make informed decisions with real-time data. Maintain a unified view of each customer—whatever the sales channel. Connected solutions let information flow to customers, business partners and employees. You streamline operations to make your enterprise more nimble, responsive and productive. Close the loop on customers to build more dynamic, lasting relationships.

Any Inventory, Any Store, Any Chain!

Store Operations tames any stock, inventory and sales method—including your services, layaways, subscriptions, work orders and back orders.

  • Hard goods, soft goods, services, grocery and convenience items
  • Matrix and lot matrix
  • Serialized items and multiple serial numbers
  • Assemblies, kits and items you produce
  • Weighted, measured and by bin
  • Gift cards and vouchers
  • Unlimited number of inventory items and transactions

Power, Speed and Flexibility at the Point-of-Sale

In one or a hundred checkout lanes, Store Operations' easy-to-grasp screens deliver faster, smoother sales. The customizable POS screen looks like a receipt—with every item, price and quantity in plain sight. Cashiers make fewer mistakes. Lines go fast. Tricky transactions—layaways, returns, partial payments, mixed tender—all become easy.

  • Serve others while keeping a stalled transaction "on hold"
  • Sell and track any product, service, warranty or subscription
  • Process payments, layaways and work orders
  • Accept multi-tenders, credit cards, coupons, gift vouchers, foreign currencies and government stamps
  • Keep selling even when your network is down
  • Instantly check stock—even locate it in the store!
  • Put items on back orders for future deliveries from the POS
  • Build rapport — and up sells—using customers' buying histories

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