Managed Workplace/Remote Monitoring
What are "Managed Services"? Managed Services means that Exterus is continously monitoring the health of your infrastructure - and managing the growth by providing scheduled site/device reporting, perspectivie into what equipment and software has been installed, and where current or new system resources can be allocated, and the ability to forecast failures before they even occur.
Our ability to remotely manage most administrative tasks saves our customers both time and money.
We utilize secure VPN connections to connect to your local network. Then using Terminal Services (a technology built into Microsoft server products) we can bring up a remote desktop from your server. This allows us to control the software applications as if we were sitting at the server. We can check logs, add users, change passwords, update software, troubleshoot connectivity issues, set up network drives, etc. all from our office.
Thanks to this technology, instead of scheduling a service call for the next day and charging an hour to add a user, we can implement the change while we're on the phone with you! Instant results that save you money!
Another way we can remotely keep your network running in top shape is via background installation of all Microsoft Critical Updates. Utilizing a central Software Updates Server located at our office, we can program all of your machines to download and install all the updates that we approve while you're at home sleeping. This saves time and money, as no one needs to run around installing updates on many different machines, but still protects you from installing updates that may damage the machine.
Exterus Email Defense Service is another feature of Managed Workplace, as is Total Protection for Small Business. Total Protection provides comprehensive threat protection for your computer with a quick installation and lower total cost of ownership. Featuring proven McAfee protection against viruses, spam, spyware, and phishing, plus firewall technology, these security solutions are easily delivered via the Web, and are always up-to-date.
Let us reduce your stress, reduce your vulnerability, and reduce your overhead costs by allowing your valuable resources to refocus on critical projects. We are ready to watch over your business.
With three different Managed Workplace service levels, there is sure to be a plan that works for you. Call Exterus Technology for Business and ask to speak with a sales professional regarding Managed Workplace today!
Exterus Managed Workplace Brochure (Download is in pdf format and requires Adobe Acrobat 5.0 or higher)
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